Show the relationship between the item and its support
Describe what moved: the bracket, the screw, the wall surface or the entire rail. Mention whether it happened suddenly or followed repeated loosening. For a new installation, identify the product and intended position. For a failed fitting, state whether the surrounding surface is visibly damaged and whether the item remains unstable. Do not pull on it to demonstrate the fault.
If you already have safe photographs, a wider view can place the damage in the room and a closer view can show the affected bracket or surface. Neither view proves the wall construction or hidden support. Avoid including documents, occupants or unrelated possessions. A written note can provide the same location and history without a photograph.
Write the intended outcome, including making good
Refitting a curtain rail in the same place, choosing a new position and replacing the rail are different requests. Explain which outcome you prefer and whether the original product is available. For shelves or mirrors, include supplied product information and intended use so the assessment can consider the item, support and fixing method together. A claimed load rating for one component does not settle the suitability of the entire installation.
Confirm whether the proposed quote covers damaged wall repair and paint after refitting. For rental or managed properties, identify who authorises holes or changes of location. When inspection reveals unsuitable support or hidden damage, update the written scope before work changes. Keep the accepted description with any optional images so everyone knows what the photographs were intended to illustrate.
Photograph the damaged area, close-up details and access
If you choose to send photos, a useful set includes a wide view showing where the issue sits in the room or exterior, a closer view of the damage or fitting, and an access view showing nearby obstacles. Add a ruler or common object for scale only when it is safe. Photograph labels or model numbers if they are visible without removing covers.
Do not climb onto roofs, open electrical equipment, enter unsafe ceiling spaces or disturb suspected hazardous material to obtain an image. A photo is meant to support triage, not replace a safe inspection. If water, electricity, gas, structural movement or another immediate hazard is present, keep people away and seek appropriate urgent advice.
Describe Small Repair Jobs for a Clear Handyman Quote
Write a short description, with or without images: what is wrong, where it is, the desired outcome, how many items are affected and any known history. Separate required work from optional work. For example, ‘required: rehang one sticking internal door; optional: replace three handles if compatible’ is clearer than ‘fix doors’.
List known materials, finishes and dimensions, but mark estimates as approximate. Note whether matching an existing finish matters and whether materials are needed. Identify supplied product models, missing parts and existing repair notes, and agree any completion photos or handover record needed before booking. If the cause is unknown, say so. Our Perth team arranges an on-site assessment, checks the affected area and confirms the repair plan, written quote and any qualified service arrangements.
Confirm Changes to the Handyman Repair Scope
If we find additional damage on site, we explain the finding, revised work, price and timing before asking you to approve the change. We record the agreed variation in writing so you can follow the repair scope and cost.
Send your Perth suburb and job details to Ellis Services Group. You may include safe existing photos if you wish. We arrange an on-site assessment, check the affected area, identify the cause and confirm the repair plan and quote. Your appointment details include the attending team and any qualified service arrangements required for licensed work.
Label files with the room, item and date so they remain useful later. Avoid including people, private documents, vehicle plates or unrelated belongings. If an occupant supplied the image, use it only for the maintenance purpose and share it only with the people who need it to assess or deliver the job.
Compare your list with the handyman repair scopes, then use the quote preparation guide to record inclusions, supplied parts and approvals.
Home Repair Photos and Scope: Common Questions
How many photos should I send?
If you already have photos, include a wider view of the damaged area, a close-up of the fault and access to the work area. Photos are optional; there is no minimum number.
Can photos replace an inspection?
Contact us to arrange an on-site assessment. We check measurements, access, concealed-condition concerns and licensed-work requirements, then confirm the repair scope and quote.
What if the scope changes on site?
We explain the reason for a change and record the revised work, cost and timing for your approval before continuing.
TV Brackets, Heavy Mirror Mounting & Wall Shelving
Can a handyman wall mount a TV using an existing power point?
We can assess bracket fitting where an existing power point is available. The TV, bracket, wall construction and fixing support must be compatible. New power points or changes to fixed electrical wiring are separate electrical work and should be included as a distinct requirement.
Can you mount a large TV on plasterboard in a rental apartment?
We first check the wall, support, product weight and bracket requirements; plasterboard alone is not an assurance of a suitable fixing. Confirm rental approval and the intended location. Tell us if new electrical work is required so it is not confused with bracket installation.
Loose Curtain Rod Brackets & Roller Blind Fitting
Can someone install blinds I have already purchased in Perth?
Yes. Tell us the blind type, number of windows, product measurements and supplied brackets. We check the opening, clearance and mounting surface before confirming fitting. Fixed electrical connections for motorised blinds are separate from ordinary bracket installation.
Can you repair a curtain rod pulled out of plasterboard?
Yes. We inspect the fixing holes, wall support and rod weight before agreeing the repair. Replacing a screw in the same damaged hole may not solve the problem. Include the curtain and rod details so the mounting can be assessed together.
Loose Towel Rails & Bathroom Accessory Fixings
Who can fix a towel rail pulling out of the wall?
We can assess a towel rail that pulls out, including the bracket, fixing holes and wall material. On tiled surfaces, concealed services and waterproofing need consideration before drilling. A towel rail is not a substitute for a correctly specified and supported grab rail.
Can you repair a bathroom shelf pulled off a tiled wall?
Yes. Tell us whether the tiles or brackets are damaged and whether water is appearing behind the fitting. We inspect the surface and support before agreeing new fixings. Recurring damp or loose tiles may need more investigation than replacing the shelf.
Describe a maintenance request →
Describe shelves, mirrors and pictures
For shelf installation, mirror mounting or picture hanging, describe the item, intended position and what a shelf will hold. Product instructions and optional dimensions help the assessment; the supporting wall still needs checking. See the Cockburn shelf example for the visible installation sequence.
What to take from this guide
A photograph can show a loose curtain bracket or damaged wall, but it cannot verify concealed support or choose a safe fixing by itself. Recurring loosening needs the whole installation considered, including the item, surface and intended use. Describe what moved, retain useful product details and agree permission and making good. Use the FAQ questions for scope examples and the shelf, mirror and picture service for related mounting work. Safe existing photos can help; they are never required to begin the conversation.
Review the relevant questions · Shelves, mirrors & picture hanging